Frequently Asked Questions
Q:
I haven’t had direct experience with vitaCare. What can you tell me about its services?
A:
vitaCareSM Prescription Services works closely with healthcare providers, pharmacies and insurance providers to ensure that your patients have easy and convenient access to their prescribed therapy.
Q:
Will health insurance cover my patient’s prescriptions?
A:
Your patient's prescriptions may be covered by their health insurance plan. To ensure that they are paying the lowest out-of-pocket cost that is available to them, each patient is assigned to a Customer Care Advocate who will do an insurance benefits verification and research all available manufacturers' coupons and additional savings programs.
Q:
What if my patient doesn’t have insurance?
A:
vitaCare Prescription Services has access to manufacturers' patient savings programs designed to give patients their medication at an affordable price.